Shipping policy

We ship to the United States and select international destinations. Please allow 1-2 business days for processing your order, and 3-7 business days for shipping within the United States. International shipping times may vary.

For international orders, please note that you may be subject to additional customs fees or taxes that are not included in our pricing. The customer is responsible for paying any additional fees that may be imposed by their country's customs authorities.

We use reputable carriers such as USPS and FedEx to ensure that your order arrives in a timely and secure manner. Once your order has shipped, we will provide you with a tracking number so that you can track your package.

If your package is lost or damaged during shipping, please contact us at neonshrine.shop@gmail.com and we will work with you to resolve the issue.